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OUR POLICIES

Please take a moment to read our policies.
Email us your questions before purchasing.


USED PRODUCTS

We take the time to inspect and describe the condition of each item to the fullest of our ability. As these items are often previously owned; conditions will vary.

Please read each description carefully, and if you have any other questions feel free to email us. We will promptly answer inquiries.

NEW PRODUCTS

New products are shipped directly from our suppliers.
The items are available at the time of the listing and we try to update their availability daily.
However, even with good inventory control, an item can still run out of stock on occasion. If the item you wish to purchase does become unavailable, you have the option of waiting for its replenishment or receiving a full refund.

MULTIPLE PURCHASES

If you are making multiple purchases please let us know before you pay!!!
This will help insure your packages are sent together and you can save on shipping charges!

PAYMENT OPTIONS

Online: We currently accept payments through paypal or google checkout.
(This method is the quickest for both parties, as orders often can be processed within 24 hours.)

Mail: We also accept payments by check and money order.
(This method is more time consuming) Our policy is to send purchased items after payment has cleared through the bank. Receipt of sale is mailed with item purchased at that time. Delivery of item purchased by check or money order may take up to
2 weeks longer than internet payment options

Do Not Send Cash! This is for your protection.

Payments are due within 7 days:
Online payments must be received by 7 days after sale.
Payments sent by mail must be postmarked within 7 days after sale.

If payments do not meet this requirement, the sale is considered void; and the item is then relisted.

SHIPPING COSTS AND PROCEDURES

We are located in Alaska, and therefore shipping can be higher.

In order to insure the package will not be returned with postage due:
If an item weighs 1lb 1 oz, we will base shipping charges on the rate of sending an item weighing 2lbs.

All items are shipped USPS PRIORITY MAIL, and the rates we charge are non-negotiable.

Please let us know before you pay for an item if it needs to be sent internationally, to ensure proper shipping cost information!


International purchases are sent Global Priority.
Delivery confirmation is free and included in all purchases!
Insurance is not included, but is recommended, and will cost $1.65 for items with a value of up to $50. We are not responsible for lost or damaged items in the mail.
*We cannot guarantee processing and shipping on weekends and holidays.*

REFUNDS AND RETURNS

Refunds will be carefully considered on a case by case basis, and only be considered if communication is made within 3 business days of purchaser’s receipt of the item. Otherwise the sale is final.
We believe this is a reasonable amount of time to bring up any issues needing attention.
Refunds are not given for color issues, as computer monitors vary widely in their color representation.

Thank you for reading our policies, and for your patronage!




Last Updated: 15 Nov 2008 17:28:34 PST home  |  about  |  terms  |  contact
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